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user82WwBm4UKn
Constellation

Battery swelling Galaxy S8

Hello there I am having issues with a Galaxy S8 battery swelling.  The cover is coming off.  Who do I contact to handle this? 

 

Thanks.

4 REPLIES 4
Black Hole

Re: Battery swelling Galaxy S8


@user82WwBm4UKn wrote:

Hello there I am having issues with a Galaxy S8 battery swelling.  The cover is coming off.  Who do I contact to handle this? 

 

Thanks.


Maybe @SamsungRei can help you with that?

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Samsung Moderator
Samsung Moderator

Re: Battery swelling Galaxy S8

Hello @user82WwBm4UKn, For issues with a swollen battery, it is recommended you stop using the phone immediately. From another phone please call 1-800-726-7864 for immediate assistance.

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user82WwBm4UKn
Constellation

Re: Battery swelling Galaxy S8

I do not have another phone.  Is there anything Samsung can even do?  I have my IMEI and all that information.

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Samsung Moderator
Samsung Moderator

Re: Battery swelling Galaxy S8

You would have to contact that number. There is a special team handling your concern.

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