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userdBqZNFnvkn
Astronaut

Re: Beware! The trade in program by Samsung is a huge scam!

Unfortunately I am going through the Exact same thing right now with my Note 8 trade in. Wish I had read this post sooner. 

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usernKGQh3ZI3u
Asteroid

Re: Beware! The trade in program by Samsung is a huge scam!

Contact the BBB. Many including myself have had success doing that.

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userSp81vPhD8a
Asteroid

Re: Beware! The trade in program by Samsung is a huge scam!

It doesn't make sense that Samsung would do this to their loyal customers. Glad I saw this post because I was all ready to trade in my S9 for the note 9.

 

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userqNcmDJgye7
Constellation

Re: Beware! The trade in program by Samsung is a huge scam!

Different scam.  I ordrered two phones on Black Friday 2018.  I agreed to trade in our Galaxy S7s for $100 each.  The next day they sent an email that they could only process one trade at a time.  It said once the first trade in was received, they would send the second new phone.  Today, they received my trade in.  They now tell me it will take 2 weeks to evaluate the trade in and complete the process, adn that my new phone will be shipped two weeks after that.  So a phone I ordered on Black Friday won't ship until January 2019.

 

I could have walked down to the Verizon store on Black Friday and left with the two new phones and none of this nonesense.

 

I will not purchase Samsung phones again for my family. 

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user2ZQqMKBHzB
Astronaut

Re: Beware! The trade in program by Samsung is a huge scam!

"It doesn't make sense that Samsung would do this to their loyal customers."

 

No it doesn't.

 

Is this program being run by a third party? If it is, then it is like the Apple recycle program where a third party company runs it.

 

I sent my old (8 years old) 27" iMac into the recyle program on Apple's iTunes Store website after going through a checklist online that indicated it was worth $175 to be paid via an iTuines gift card. I was going to use the $175 to finace my purchase of an iPad Pro.  After the third party company received my old iMac, they claimed it was damaged and wouldn't operate, and that I would only receive a $15 iTunes gift card. I told then to send the iMac back to me. The Apple program allowed for that.  It cost them more in shipping costs (there and back again) than it was worth, I hope.  When it got here, however,  the operating system was deleted and I couldn't get the OSX online download to download, i.e., I couldn't restore the operating system so that I could sell it myself. So I took the iMac apart myself, and the hard drive had been removed. I guess that was their revenge for my having them ship it back. These programs are all scams.

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userdHTzGHMZNT
Constellation

Re: Beware! The trade in program by Samsung is a huge scam!

California is a "Fake State" and does not follow Federal Law when it comes to "Sanctuary Cities," so there is a price to pay for not following the Law of the Land.

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user4dAwNHQu5R
Cosmic Ray

Re: Beware! The trade in program by Samsung is a huge scam!

 


@userdHTzGHMZNT wrote:

California is a "Fake State" and does not follow Federal Law when it comes to "Sanctuary Cities," so there is a price to pay for not following the Law of the Land.


wow that is just plain weird, have you considered getting professional help?

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userdHTzGHMZNT
Constellation

Re: Beware! The trade in program by Samsung is a huge scam!

All the psychiatrists are in California and I have socks older than you Grasshopper.
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useroKakAzOtU1
Constellation

Re: Beware! The trade in program by Samsung is a huge scam!

I just received an email from Samsung saying I sent them a note 5 with a cracked screen. That's a lie it was in perfect condition. They charged me the 400 and basicly stole my phone. They had my phone more than a month before determining this. Big time scam. I would never ever pay a grand for a phone. Currently disputing payment with my credit card company.

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useryIXEi8sbub
Astronaut

Re: Beware! The trade in program by Samsung is a huge scam!

I got burned huge too! Now I see that many did. The S6 I sent in was in perfect condition. I tried speaking to Samsung - I was never able to speak to a live human. I filed a consume complaint through TD Bank, only to have them come back and say the same thing after investigation.

 

We're just pawns out here, I guess. For one thing, I will NEVER buy a Samusn phone again!

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