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userkL3ZSSultp
Constellation

Bixby Home not working.

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All was fine upto signing in. But when I click next, nothing happens instead a loading sign goes on and on untill the screen turns off.Bixby vision works fine but bixby home is not working.

Please look into the matter.Thanks in advance.1502290231975-1180127925.jpg

 

 

1 SOLUTION

Accepted Solutions

Re: Bixby Home not working.

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Hey, guys! Sorry for jumping in so late here. Can you please try something for me? 

 

Please go to Settings>Apps>Bixby Home>Storage>Clear Cache&Clear Data. 

 

Let me know if this helps! Smiley Happy

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12 REPLIES 12
userLay3u6KCMV
Astronaut

Re: Bixby Home not working.

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SAME PROBLEM PLEASE HELP

 

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userWqgeNxqTQk
Constellation

Re: Bixby Home not working.

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Same problem. Bixby won't move past this screen

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Re: Bixby Home not working.

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Hey, guys! Sorry for jumping in so late here. Can you please try something for me? 

 

Please go to Settings>Apps>Bixby Home>Storage>Clear Cache&Clear Data. 

 

Let me know if this helps! Smiley Happy

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userbffn6X4Qdp
Constellation

Re: Bixby Home not working.

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Perfect! 👍 Thank you so much! 

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userULTXeazn7E
Astronaut

Re: Bixby Home not working.

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 I had tried this but still its not working after updating oreo on s8. Bixby voice assistant disappear.i have formatted my phone and reinstall all the updated app still it's not getting solved. I'm not getting the option only on the homepage of bixby which I was getting before please find the attached picture

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userULTXeazn7E
Astronaut

Re: Bixby Home not working.

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 I had tried this but still its not working after updating oreo on s8. Bixby voice assistant disappear.i have formatted my phone and reinstall all the updated app still it's not getting solved. I'm not getting the option only on the homepage of bixby which I was getting before please find the attached picture

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Supernova

Re: Bixby Home not working.

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Hey, @userULTXeazn7E, thanks so much for reaching out to us about this. Would you mind providing us some details about your device before moving forward?

 

* Model Number

* Baseband Version

* Carrier

 

You can find most of this information in Settings > About Phone. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Supernova

Re: Bixby Home not working.

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Hey, I really appreciate you taking the time to get in touch with us. Would you mind providing us with that information about your device?

 

If you would like any help, please let us know and our community will be happy to help. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userxv93WYi3dT
Constellation

Re: Bixby Home not working.

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no it didn't work
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