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Filmmaster
Astronaut

Re: Bixby Voice, downloaded but not there

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I am sorry for troubling. I still haven't resolved the problem and I have tried to clear caches in bixbies and restart phone, but nothing has changed.

I somehow has started bixby, but it was in Korean or Chinese and nothing really happened. And I do not still have a bixby button

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userLZJZO3Cnsn
Constellation

Re: Bixby Voice, downloaded but not there

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the same problem, clear cache doesn't help.

model number SM-G955FD

baseband G955FXXU1AQI7

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user3BA4ZWm6dT
Constellation

Re: Bixby Voice, downloaded but not there

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same problem here

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user3BA4ZWm6dT
Constellation

Re: Bixby Voice, downloaded but not there

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baseband version    G950fxxu1aqh3

Model Number SM-G950F

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userZgIAdDm1oN
Astronaut

Re: Bixby Voice, downloaded but not active

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When I try to access to Bixby Voice, it tells me that I have to update the software. But, when I do that it tells me that the software has the latest version, and it still don't let me activate it. 

 

 

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Re: Bixby Voice, downloaded but not active

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Hey, @userZgIAdDm1oN, what's your model number and Baseband version (Settings>About Device)? This will sometimes happen when you are more than two updates behind. 

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realryanhickey
Constellation

Re: Bixby Voice, downloaded but not active

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I am having this same problem with mine. It says I have the latest software, but Bixby says I need an update.

Model Number- SM-G95OU

Baseband Version- G95OUSQU1AQDE

 

Please help, I really want to use this feature

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Re: Bixby Voice, downloaded but not active

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Sorry for the wait, @realryanhickey. It looks like you are also several updates behind. I would recommend reaching out to your carrier at this point to see if they would be able to push the most recent update to your device. 

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user99uWandl1m
Constellation

Re: Bixby Voice, downloaded but not active

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hi, 

  i too am having this same problem.

my model # SM-G950U  and 

Baseband Version # G950USQU1AQDE

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Supernova

Re: Bixby Voice, downloaded but not active

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I'm sorry for any confusion, @user99uWandl1m. Would you mind providing us with your carrier as well? Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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