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Truefate
Asteroid

Bixby cant update

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When I open the Bixby page it tells me u need to update. I click update and it tell me it can't update and asks if I want to try again of cancel. Trying again does the same thing and cancel takes me put of bixbyScreenshot_20170910-224054.png

 

Screenshot_20170910-224113.png

 

1 SOLUTION

Accepted Solutions
PrisonMike
Asteroid

Re: Bixby cant update

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Maybe try going to settings in Bixby then click about. It will check your version and try to update. It's worth a shot.

Edit:You can also try opening galaxy apps then going to my apps. Then go to update and try clicking update all if it's available.

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15 REPLIES 15
PrisonMike
Asteroid

Re: Bixby cant update

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Maybe try going to settings in Bixby then click about. It will check your version and try to update. It's worth a shot.

Edit:You can also try opening galaxy apps then going to my apps. Then go to update and try clicking update all if it's available.

View solution in original post

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JoePatterson
Cosmic Ray

Re: Bixby cant update

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I've done it all several  times but now there is no toggle to turn her off please help me

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userFkX8o9qdKN
Astronaut

Re: Bixby cant update

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I'm having the same problem & trouble and it's annoying pissing me off need to address the issues at hand NOW not LATER!!!!

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Samsung Moderator
Samsung Moderator

Re: Bixby cant update

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Hey guys, can i get the model number for your devices? 

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userre9rU2Jxxq
Constellation

Re: Bixby cant update

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Samsung A8 plus - Oreo

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Samsung Moderator
Samsung Moderator

Re: Bixby cant update

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@userre9rU2Jxxq Have you tried signing out of your Samsung Account and signing back in?

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userre9rU2Jxxq
Constellation

Re: Bixby cant update

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Yes. But still says cant update

 

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Samsung Moderator
Samsung Moderator

Re: Bixby cant update

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@userre9rU2Jxxq Have you tried it on and off of Wi-Fi?

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userre9rU2Jxxq
Constellation

Re: Bixby cant update

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Yes. Ive tried on and off wifi. Using mobile data.

It starts updtaing but stops halfway. Then says Cant update

Sometimes it says other updates are needed for bixby to be updated.

I have updated ecerything in the phone but still bixby wont update

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