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user8uelnPfx77
Asteroid

Bixby voice isn't working

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Hey, 

Got my new Galaxy S8 yesterday, and I can't use bixby via voice.. is there a solution to this problem? Am I missing something? 

Thanks

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Re: Bixby voice isn't working

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I took a look at it and it looks like you have a device that was made for use outside of the US. Please keep in mind that Bixby Voice was only recently made available to US and Korean devices. Your device shouldn't have it just yet, so nothing out of the ordinary here. Smiley Happy 

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41 REPLIES 41

Re: Bixby voice isn't working

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Hey, @user8uelnPfx77. What's your model number? I'll be happy to look into this. 

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user8uelnPfx77
Asteroid

Re: Bixby voice isn't working

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Do uou mean Bixby voice version? 

The version is 1.0.07.4

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Re: Bixby voice isn't working

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Sorry, I meant the model number of the device itself. It can be found by going to Settings>About Device. 

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user8uelnPfx77
Asteroid

Re: Bixby voice isn't working

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Am not sure what you ment.. I took a screenshot, please see the attachment.

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Highlighted

Re: Bixby voice isn't working

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I took a look at it and it looks like you have a device that was made for use outside of the US. Please keep in mind that Bixby Voice was only recently made available to US and Korean devices. Your device shouldn't have it just yet, so nothing out of the ordinary here. Smiley Happy 

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user8uelnPfx77
Asteroid

Re: Bixby voice isn't working

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Oh! Ok, thank you for your quick help!!!!

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Re: Bixby voice isn't working

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Anytime. Cheers! 

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useryNYSfxZjDb
Constellation

Re: Bixby voice isn't working

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Bixby Voice wakeup does not work. If i press the button all is fine. However Voice wakeup does not work. Its not an issue with my phone as OK goole works the first time everytime no issues. I can train Bixby but after the first part says cant hear you. There is an issue. Is there a soulution? Hello Bixby just wont work but then sometimes very rarly it will. Please advise

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Re: Bixby voice isn't working

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@useryNYSfxZjDb, I have other threads on this, but I'll be happy to look into it. When did this start? Also, do you have Enhanced Voice Recognition enabled? 

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