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userAqwzkpNk1t
Constellation

Bixby voice wake up

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Voice wake up is not working,I've tried clearing cache,re recording.To no avail.It does respond by button.Any suggestions?

1 SOLUTION

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Red Giant

Re: Bixby voice wake up

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@userAqwzkpNk1t Have you tried clearing the cache partition on your phone? Instructions on this procedure can be found here http://bit.ly/2uUZI5e. 

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39 REPLIES 39
Red Giant

Re: Bixby voice wake up

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@userAqwzkpNk1t Have you tried clearing the cache partition on your phone? Instructions on this procedure can be found here http://bit.ly/2uUZI5e. 

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userAqwzkpNk1t
Constellation

Re: Bixby voice wake up

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Can you resend link,it's not working
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Re: Bixby voice wake up

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Sorry. You can find it HERE. Smiley Happy 

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userAqwzkpNk1t
Constellation

Re: Bixby voice wake up

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Unfortunately that did not work.

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userAqwzkpNk1t
Constellation

Re: Bixby voice wake up

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Ok, my apologies.it is now working.
Thank you for your help.
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Re: Bixby voice wake up

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Great! I'm glad to hear that this is working now. Let us know if anything else pops up! Smiley Happy 

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Cawts
Constellation

Re: Bixby voice wake up

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I tried your suggestion, unfortunately it didn't solve the problem. 

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user2dA6WfwtsY
Constellation

Re: Bixby voice wake up

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Mine won't work either. Tried everything they've said about a dozen times.
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Supernova

Re: Bixby voice wake up

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@user2dA6WfwtsY, thanks so much for getting in touch with us. Would you mind going into a little more detail about what you have already tried?

 

Have you cleared the cache of all Bixby applications?

 

Have you attempted to retrain your voice recognition in a quiet place?

 

Please let us know what else you have tried.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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