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useryyahu422Fj
Asteroid

Bkue dot

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OK in my text messages and my daughter create a new one or forward a picture to somebody else there blue dots on some of my contacts in a body tell me why please

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Samsung Moderator
Samsung Moderator

Re: Yes I have 2freinfs that have the same thing.

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This may be an indication of other Samsung users showing that your ability to use features like a live message between two contacts who have a Samsung Device.

Do you see any blue dots on a contact profile that isn't a Samsung device?


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Samsung Moderator
Samsung Moderator

Re: Bkue dot

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Are you using the stock messaging app that came pre-downloaded on your device?

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useryyahu422Fj
Asteroid

Yes I'm using the stock text app.

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Yes I'm using the stock text app.

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Samsung Moderator
Samsung Moderator

Re: Yes I'm using the stock text app.

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Can you please provide us with a screenshot of the concern?

Have you already tried clearing the cache of your Messaging application?
 

Settings>Applications>Messages>Storage>Clear cache

Hope this finds you well!

^SamsungZell


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useryyahu422Fj
Asteroid

I'm trying to post a screenshot shot lol

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I'm trying to post a screenshot shot lol

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Samsung Moderator
Samsung Moderator

Re: I'm trying to post a screenshot shot lol

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No worries, We will stand by to assist you once we can see the blue dots.


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useryyahu422Fj
Asteroid

Ok should I just make a new post? I've posted a photo of...

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Ok should I just make a new post? I've posted a photo of the blue dots ... can any one plz tell me what it means?

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Samsung Moderator
Samsung Moderator

Re: Ok should I just make a new post? I've posted a photo of...

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Hey there.
 

Just wanted to check with you to see if they are other Samsung Product users who appear with the blue dot next to there name?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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useryyahu422Fj
Asteroid

Yes I have 2freinfs that have the same thing.

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Yes I have 2freinfs that have the same thing.

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Samsung Moderator
Samsung Moderator

Re: Yes I have 2freinfs that have the same thing.

JUMP TO SOLUTION

This may be an indication of other Samsung users showing that your ability to use features like a live message between two contacts who have a Samsung Device.

Do you see any blue dots on a contact profile that isn't a Samsung device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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