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user6WKaKOPNIQ
Constellation

Re: Bluetooth Car Connection Problem - Pie Update

Same issues here in the UK. With a 2016 Jag XE.

 

Samsung Note 8 with Android 9. Literally the day after the update I found the issues. Sometimes will disconnect 6/7 times in a 15 minute journey. Others it's completely fine.

 

Halo reset phone to factory setting. Have reset Jaguar infotainment to factory default and no joy.

 

I do not use android auto, just standard bluetooth media/ call streaming.

 

Any sign of any update that will actually solve this problem.. really getting annoying now!!

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user0BOhE3f91I
Constellation

Re: Bluetooth Car Connection Problem - Pie Update

Me and the wife have a Jag XE and Landrover Discovery Sport. We have S8 and S9 phones. Both running android 9. Same issue as everyone else with either phone in either car. Constant disconnects for 1st 10min of 90% of trips. Dug out my old S7 running Android 8.0.0 and it works perfectly. Give us a fix PLEASE or i will defect to Apple from now on.

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Samsung Moderator
Samsung Moderator

Re: Bluetooth Car Connection Problem - Pie Update

@user0BOhE3f91I Have you verified the software is up to date on both devices?

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user0BOhE3f91I
Constellation

Re: Bluetooth Car Connection Problem - Pie Update

Yes all upto date.  Considering rooting my phone and flashing it with 8.0.0

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usergCGbha30o0
Asteroid

Re: Bluetooth Car Connection Problem - Pie Update

I finally got rid of the Samsung headache by switching to iPhone!..life is good again!

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user8pXpAGWlMC
Cosmic Ray

Re: Bluetooth Car Connection Problem - Pie Update

I did the following 

 

Worked on my f pace 

 

that enabling Developer options> disabling Absolute volume> clearing Bluetooth cache with a soft reset> 

 

 

 

 

 

 

 

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user8pXpAGWlMC
Cosmic Ray

Re: Bluetooth Car Connection Problem - Pie Update

Unfortunately still having problems

 

 

Think an update from Samsung is necessary 

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userIKtrRdaVs8
Constellation

Re: Bluetooth Car Connection Problem - Pie Update

Same issues after trying every one  of the posts possible fixes in this thread. 

 

It worked for 1 trip, on the 2nd drive the same issue came back. 

 

I feel Samsung is ignoring this thread. They need to find a solution.

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userQate1lbRjE
Constellation

Re: Bluetooth Car Connection Problem - Pie Update

2018 XE with the same problems....Samsung customer service is terrible. would not help even after calling them. Samsung fix this now !!!!!!!!

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Cutiepie
Astronaut

Re: Bluetooth Car Connection Problem - Pie Update

I did everything

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