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user9Qh2MLKFPK
Astronaut

Caller ID keeps stopping

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I am not able to receive calls or place calls all morning.

1 SOLUTION

Accepted Solutions
Honored Contributor

Re: Caller ID keeps stopping

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Folks, the only solution to this has been posted several times now, not just in this thread but several others.

  1. Go to Settings>Apps>Show All Apps>Caller ID>Storage>Clear Data.
  2. If the issue persists, Force Stop the Application from that same screen.

Please be sure to try these before posting to ask what to do to fix it. Thanks.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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67 REPLIES 67
user9pc7WoGHAO
Constellation

Re: Caller ID keeps stopping

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Me too

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usero3QcjzRPa3
Constellation

Re: Caller ID keeps stopping

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Just tried clearing the catcher and memory for the caller ID did it for me...go to settings, apps, caller ID (forced to stop and clear the catcher and memory).

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userQjt1l6NchI
Constellation

Re: Caller ID keeps stopping

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Yup....that did it. I cleared data as well though
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user4fRr84hVjg
Constellation

Re: Caller ID keeps stopping

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user4fRr84hVjg
Constellation

Re: Caller ID keeps stopping

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Did it work

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usermKP5Hc4f1Y
Constellation

Re: Caller ID keeps stopping

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How do I clear the data?. I pressed force stop and it's still doing it 

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userU0xWrW4NW3
Constellation

Re: Caller ID keeps stopping

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I have had the same negative results

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userOZ5wktzx2m
Constellation

Re: Caller ID keeps stopping

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I did that and it didn't work. Any other suggestions?

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userCtwmuVgg4k
Constellation

Re: Caller ID keeps stopping

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I am having the same problem. My phone updated last night and now I can't make calls or texts

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