Original topic:

Caller and receiver of calls can't hear me

(Topic created on: 1/13/21 8:24 AM)
StevenO
Astronaut
Options
Galaxy S8

When I answer a call or make a call the other person can't hear me unless my phone is on speaker.  Any help would be greatly appreciated.

 

Thank you,

Steven

1 Reply
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S8

Does this happen when you are talking to a specific contact or does this happen with all calls?

 

Can you confirm what type of device are you using?

 

Do you have a case on your phone that may be blocking your microphone?

 

Do you experience this when using headphones?

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