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userm6uePqgs5w
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

Hi All,

 

this seems to be a common fault.

The camera would intermittently not focus, checked all settings, power off and on etc etc. To temporarily fix it immediately, I would have to tap/shake the phone. Pretty annoying.

I am responding from Sydney Australia. I first notified Samsung of the fault 5 days after purchasing the phone, they advised that it had to be assessed by a Samsung Service Centre. After the assessment, I was advised that the fault cannot be fixed now and will be fixed with the next software update. I was given a $100 Visa debit card for my troubles.

I will wait for the next software update.

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userU22YLkZBNO
Astronaut

Re: Camera Not Focusing and Blurry Photos

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Hi hope u r ok nd thanks for your help... ive the same issue..camera take some time to focus.can say a minute or so... but close focus is pretty good... i have this problem after i had last update few days ago... and i tried every thing but nothing is working..nd i cant do factory reset..as i have tons of apps nd business stuff in my phone.. nd dont have any other device so i can save all of my pics nd videos which arw alot..u can say ive used around 50gb.. plz help me out if u have any solution..thanks

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userySO0soG34Q
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

I just read to open the cam and then shake it and it worked lol!! Thank you so much!! Try it!!

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user9qC9jjpbtU
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

Just sorted mine lightly tap the top right hand corner on back of phone on a table and it sorted it some how was stuck in macro mode 

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userkH2FaXBryl
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

When you are in canera mode shake the phone and it will focus. Not too sure why this is but I was having the same problem with mine.  Kept resetting it and that didn't work either.

 

No joke. Shake the phone whilst in camera mode.

 

Hope it helps.

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userhvucu8lw66
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

Had the same issue on my S8+. Just phoned Samsung and the advisor had a "magic trick" which actually worked! as strange as it sounds, open the camera and firmly shake side to side.

 

It worked for me so hopefully, it will work for you!

 

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userbBL3O4P0O6
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

Shake your phone while on camera screen. Enjoy your camera again 

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userGFSGBOdWXW
Astronaut

Re: Camera Not Focusing and Blurry Photos

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I think this maybe a software problem. I have deleted data in all bixby apps on phone as i thought bixby vision was interfering with the camera. Do not log back into bixby, i don't use it so this isn't a problem for me. My phone camera now works without the need to shake it to refocus.
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userYS4KuUg2cd
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

I had this problem a few times and now when it happens i give the screen a hard tap with my fingers and it focuses properly again lol

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userXuEIbVNyT2
Astronaut

Re: Camera Not Focusing and Blurry Photos

JUMP TO SOLUTION

Hello there.

I also have the same issue.

I am using this phone since last three months.

I worked fine for about 2 months but then this started to happen.

The back camera get blurry most of the time.

I have tried reset settings, clearing

cache and restarting but nothing helped.

Please help me out in this

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