cancel
Showing results for 
Search instead for 
Did you mean: 

Camera

Flashlight and camera have not been working for over a week idk whays the problem all of a sudden, as if I'm being forced to buy a new product but why would I if I cant get help with current products. Factory reset lost records and device is still faulty I'll wait for help from Samsung...

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Camera

What is happening with your flashlight and camera?

Reply
Loading...

Not able to use either app claims they being used by anot...

Not able to use either app claims they being used by another app but I've done everything to resolve the issue but to no avail

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Not able to use either app claims they being used by anot...

Does this occur with the device in safe mode?

Reply
Loading...

Yes

Yes

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Yes

Have you updated the device recently?

Reply
Loading...

Safe mode was method tried before clearing cache and befo...

Safe mode was method tried before clearing cache and before reboot, command option screen when first powering device

Reply
Loading...