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Constellation

Re: Can't Create Secure Folder Error

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I got the same problem I need help

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Samsung Moderator
Samsung Moderator

Re: Can't Create Secure Folder Error

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@userAb97TEwI52 What troubleshooting steps have your already tried?

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Astronaut

Re: Can't Create Secure Folder Error

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i aslo faced that prob how fix it?

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Samsung Moderator
Samsung Moderator

Re: Can't Create Secure Folder Error

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@usermMxl4ws2RT What type of device are you using?


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Constellation

Re: Can't Create Secure Folder Error

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On my Note 8, whenever I unlock my phone secure folder automatically opens without authentication, I have tried several times searching how to fix this bug but I didn't find any solution. Kindly help me to fix this error.

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Constellation

Re: Can't Create Secure Folder Error

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The problem without root 

 

I setup new room and problem still same ! 

 

My mobile galaxy Note 8 

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Re: Can't Create Secure Folder Error

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Have you tried disabling it in settings and reenabling it after a reboot? That worked for me on a Galaxy A20.

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Asteroid

Re: Can't Create Secure Folder Error

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Secure folder does not work correctly.when I enter password it show a message that I attached a screen shot below please resolve this issue.
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Astronaut

Re: Can't Create Secure Folder Error

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I have buy a used Samsung S7 Edge. 

Device Status: Official

Rooted status: Not Rooted.
when use:
https://play.google.com/store/apps/details?id=org.freeandroidtools.root_checker&hl=en

 

Can't create Secure folder or start Samsung Health.

 

How to see if the phone has been rooted:

https://support.samsungknox.com/hc/en-us/articles/115013562087-What-is-a-Knox-Warranty-Bit-and-how-i...

 

  1. Power off your device.
  2. Once off, simultaneously press the volume down, home, and power button.
  3. When warning screen is displayed, press the volume up button.
  4. The Warranty Bit (Warranty  VOID)

If the phone has not been rooted in the past: 0 (0x0000)

If the phone HAS been rooted in the past: 1 ( 0x0400)

 

If that is the case, there is no way to revert the Warranty Bit and Knox won't work on this device. The only way to get the device back to its original settings is to replace the PBA (Printed Board Assembly) on the device; hardware replacement will be required.

 

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