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Constellation

Can't access my voice mail

I receive notices that I have received a voice mail on my S8+ but every time I try to access my voice mail I get the message to leave a voice mail and it switches to recording. How can I retrieve my messages.

4 REPLIES 4
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Samsung Care Ambassador

Re: Can't access my voice mail

What carrier are you using? There were some voice mail systems that required you to call your number and then enter a key sequence to allow message access when it asked about leaving a message. 

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Halo

Re: Can't access my voice mail

Also If you don't know your voice mail password, your carrier can help you to reset your voice mail passwoard.

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Astronaut

Re: Can't access my voice mail

Can't get password and doesn't pick up after 4 rings

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Samsung Moderator
Samsung Moderator

Re: Can't access my voice mail

Hello,

 

I would recommend reaching out to your carrier to further assist with your concerns. Voicemail features are a carrier-specific feature.

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