Not a carrier problem. It's an update problem. It took away the green answer swipe. It was hard enough to swipe before. Now its impossible. Bring the green button back please
Dan, I have had this issue for a month and the Samsung person at Best Buy could not fix it. My phone rings but to answer a call i have to unlock phone, and then swipe down from the top to see the little green phone and answer the call in the notification window. No incoming call screen.
I, also, cannot answer calls after the most recent update. It is definitely an issue with the 'answer/decline' keys. I currently am answering calls using my volume up key, however, I want to return to using the answer decline keys. Help!