Not a carrier problem. It's an update problem. It took away the green answer swipe. It was hard enough to swipe before. Now its impossible. Bring the green button back please
SamsungDarius - please change the status of this issue, it is NOT SOLVED!!! This is not a carrier issue it's an update issue. I am having the same problem - 3 mths after the worst update ever and I still can't answer my pnone half the time (sometimes it actually works). Please show some concern for your customers and provide a real solution!!! Because of this problem and that the update changed the entire appearance of my phone - I now hate it!!! Phone looks like a child's toy.
Dan, I have had this issue for a month and the Samsung person at Best Buy could not fix it. My phone rings but to answer a call i have to unlock phone, and then swipe down from the top to see the little green phone and answer the call in the notification window. No incoming call screen.
I, also, cannot answer calls after the most recent update. It is definitely an issue with the 'answer/decline' keys. I currently am answering calls using my volume up key, however, I want to return to using the answer decline keys. Help!