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Constellation

Cannot send or receive phone calls

Automatic update on 8/3 and now I cannot send or receive phone calls. Updated all apps and settings, no help. 

Update version G950USQU7DTG2/G950UOYN7DTG2 

On Sprint network 

3 REPLIES 3
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Astronaut

Re: Cannot send or receive phone calls

me too I'm using s6 and I cannot send or receive call either.
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Supernova

Re: Cannot send or receive phone calls

@userGVunyhrOtr and @Ffisher 

 

Are you both on Sprint? This might be a carrier firmware issue if so and you're encouraged to reach out to their support team: https://www.sprint.com/en/support/contact-us.html

 

Some common troubleshooting might help here as well:

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Supernova

Re: Cannot send or receive phone calls

@Ffisher @userGVunyhrOtr 

Did this end up helping you? Let me know if so by accepting it as the solution. This will help others find that as well.

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