I bought my unlocked s8 plus a few months ago. And for about a month now I cant update the phone. I've tried manually with my laptop also,but still no update. Always unsuccessful. Yes I've rebooted and restored to factory. No good. Is there anything else i can do?
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I'm sorry, but you're out of luck the S8 doesn't support updates anymore. Unfortunately samsungs main issue is that they only support updates for 2 years so, there is no way to update your phone
I didn't get it through Verizon. Is this why it may not be working?
The S8 still gets updates depending what software you're running and it will continue to get security updates. Is your phone carrier unlocked or factory unlocked?
Mines on Sprint and notice on yours it reads VZW/VZW/SPR so I can only assume it was originally on Sprint at one point then unlocked? You can either try using a Sprint sim if u have one over Wifi and try updating or try a Samsung store in like Best Buy to see if they can try updating it.