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rdarling18
Constellation

Completely dead mode, even after I changed battery

Hello, over the weekend my phone fell out of my pocket less than a foot at the gym and has remained completely dead ever since, there was no visible damage to my phone and the drop was nothing spectacular. I attempted all forms of pressing the different buttons to reset and have tried charging using 4 different wireless chargers, and about 10 wired charges and nothing worked, no LED light, or accepting of the charge. I thought it was a battery problem and swapped the battery out. My S8 is older than one year so figured what the heck, anyway the problem persists and still have a completely dead phone, I'm baffled as to what happened, verizon was less than helpful just saying, oh thats too bad. Anyone have any ideas?