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Matty1971
Asteroid

Downloaded songs don't show up on Samsung music app

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After I updated to Oreo and, did a system reset on my Galaxy S8+, I noticed my downloaded music doesn't show up on the Samsung music app,  only in the my files app. I tried to restore my music from the Verizon cloud. Any suggestions would be helpful. Thanks 

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Re: Downloaded songs don't show up on Samsung music app

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Ok, and have you tried clearing your cache partition? The instructions for that are here if you have not tried that yet. The link may be for a different carrier, but the instructions for this part is still accurate for your phone.

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18 REPLIES 18

Re: Downloaded songs don't show up on Samsung music app

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Hey @Matty1971

Just to verify, what app are you using for music exactly?

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Matty1971
Asteroid

Re: Downloaded songs don't show up on Samsung music app

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I'm using the Samsung music app. 

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Re: Downloaded songs don't show up on Samsung music app

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Thank you, have you updated that app recently?

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Matty1971
Asteroid

Re: Downloaded songs don't show up on Samsung music app

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Yes I have. Also I noticed the downloaded songs show up in the My Files app and I can play them there too. The songs also don't show up in the Google Play music app or the Amazon music app. I also recently did a full system reset. Could that have messed it up? 

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Re: Downloaded songs don't show up on Samsung music app

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If you are able to see them in your "My Files" then I do not think it did much. Are these songs being kept on the phone storage or the SD card?

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Matty1971
Asteroid

Re: Downloaded songs don't show up on Samsung music app

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On the phone's storage. 

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Re: Downloaded songs don't show up on Samsung music app

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Ok, and have you tried clearing your cache partition? The instructions for that are here if you have not tried that yet. The link may be for a different carrier, but the instructions for this part is still accurate for your phone.

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Matty1971
Asteroid

Re: Downloaded songs don't show up on Samsung music app

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That did the trick! Thank you so much for your time and help!

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Re: Downloaded songs don't show up on Samsung music app

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Absolutely @Matty1971 its what we are here for and we love to do it!

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