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userlWrFLNhN09
Asteroid

Fortnite Installer not available on Galaxy Store

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Recently the Fortnite Glow Skin promotion has been released and i have a qualifying phone for it, but the Fortnite Installer doesnt show up in the Galaxy Store, and if i download it from Epic Games website the Samsung inapp store is not appearing. What can i do to fix it?? a friend of mine has the same issue with his Samsung Galaxy S10

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Samsung Moderator
Samsung Moderator

Re: Fortnite Installer not available on Galaxy Store

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Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

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5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Fortnite Installer not available on Galaxy Store

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Thank you for reaching out. Can I please have your full model number?

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userlWrFLNhN09
Asteroid

Re: Fortnite Installer not available on Galaxy Store

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Model number says is SM-G950F

if needed, serial number says <hidden serial number>

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Samsung Moderator
Samsung Moderator

Re: Fortnite Installer not available on Galaxy Store

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Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

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users9powwtH0t
Astronaut

Re: Fortnite Installer not available on Galaxy Store

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I am also having an issue redeeming for the fortnite glow skin

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Samsung Moderator
Samsung Moderator

Re: Fortnite Installer not available on Galaxy Store

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@users9powwtH0t Can you please elaborate on the symptoms you are experiencing?

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