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Constellation

GIF Speeds Play Too Fast

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When I send a gif in a message the speed is all hyped up. In my gallery it plays at normal speed. Any thoughts?

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Astronaut

Re: GIF Speeds Play Too Fast

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Go to 'settings' > 'apps' > '3 dots in the corner' > 'show system apps' > find 'Message service' > 'clear cache'. 

 

Just worked for me.

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62 REPLIES 62
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Re: GIF Speeds Play Too Fast

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy

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Constellation

Re: GIF Speeds Play Too Fast

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Have this problem too. No idea on how to fix.  Samsung,  do you have any suggestions? 

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Constellation

Re: GIF Speeds Play Too Fast

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I can find a fix for this. It seem to be a problem for alot of people. I wonder why this is being ignored. If its not where is the fix at

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Constellation

Re: GIF Speeds Play Too Fast

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Same! It makes me crazy!

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Asteroid

Re: GIF Speeds Play Too Fast

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Just download Android Messages by Google and stop using Samsung Messages

 

To the Samsung, just compare your app to how Android Messages sends gifs and you'll see what everyone is talking about

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Constellation

Re: GIF Speeds Play Too Fast

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This happened to me on my S8+ and my Note 9 (both on tmobile), it's true it's only some gifs, and clearing the cache does nothing, also this 'advanced messaging' suggestion does nothing.

 

 

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Astronaut

Re: GIF Speeds Play Too Fast

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When I had verizon wireless everything was fine. I just switched over to tmobile and this started happening. Extremely annoying. 

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Cosmic Ray

Re: GIF Speeds Play Too Fast

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It's much better, but I have a Galaxy watch and Samsung messages is required. 

 

All of Samsung's apps are so close to being really good, and this long term issue is a reason why people don't like them

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Constellation

Re: GIF Speeds Play Too Fast

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I'm having this same issue. Any word on a fix? Looking through the boards or looks like it's been a problem since last year and still no fix...

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