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VicD
Asteroid

Re: GIF Speeds Play Too Fast

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It has to do with the size of the GIF. Anything over 1000KB it will compress and play fast no matter who you send it to (Android or IOS). Just like we cant send over 1000KB of pictures. I cant believe Samsung hasnt figured a way around this. 

 

Try sending something under 1000KB and it will play fine.

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userruw6aK5YwA
Astronaut

Re: GIF Speeds Play Too Fast

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Go to 'settings' > 'apps' > '3 dots in the corner' > 'show system apps' > find 'Message service' > 'clear cache'. 

 

Just worked for me.

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VicD
Asteroid

Re: GIF Speeds Play Too Fast

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NOPE!!! 
Remember it will only do it on all GIFs over 1000 KB. 

 

I just sent it as a beam to my buddy who has an S9. He got it at original quality and speed. I asked him to send it back via text and it decressed the quality but original speed. 

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user70eatwkD7p
Astronaut

Re: GIF Speeds Play Too Fast

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My phone doesnt have a clear cache button 

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Samsung Moderator
Samsung Moderator

Re: GIF Speeds Play Too Fast

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@user70eatwkD7p what type of device are you using?

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Supernova

Re: GIF Speeds Play Too Fast

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Hey, I hope you are doing well. I just wanted to reach out and see if you were able to get this information to us. I'd like to look into this difficulty a little deeper, if you need help with anything else, please let us know and our community will be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userYlQlMcwrZv
Constellation

Re: GIF Speeds Play Too Fast

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I too am having this issue, seemed pretty at first, but it's getting annoying.

 

I use a galaxy S8 plus. 

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userpoJOZhXzXs
Constellation

Re: GIF Speeds Play Too Fast

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Same problem here. To troubleshoot I attempted texting the gif to myself to see what happens and it plays just fine. But when I attach it to a group thread, it starts playing at extremely high speed and as everyone said, it's no longer visible.

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Samsung Moderator
Samsung Moderator

Re: GIF Speeds Play Too Fast

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Do you happen to have advanced messaging enabled?

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VicD
Asteroid

Re: GIF Speeds Play Too Fast

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How do I enable advanced messaging? 

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