09-24-2018 02:23 PM
Idk about anyone else, but the only public place i'm in long enough to even test the issue is hotels. But I've not had it occur there... YET.
Seems to only happen at home & work. Which are completely different types of modems/routers.
09-24-2018 02:38 PM
09-24-2018 08:08 PM
@SamsungLarryK haven't tried, but I can be in middle of USING wifi (watching youtube or a movie etc) and it'll suddenly crash on me.
I've even just left it in airplane mode with wifi on to force phone to use wifi only & not even attempt to switch or turn on data & it does it.
There's no particular timing either. I've had it happen overnights, 4am, 10pm etc... I could be using it, or it's just sitting next to me & i'll pick it up to do something & the wifi crashed on it. And yet anything else on wifi works perfect, so obviously not the signal.
09-25-2018 09:34 AM
Hey, give this a try. It can show which apps are causing battery issues, viruses, malware or app crashes.
Device maintenance > App issue report
08-11-2018 12:44 AM
08-15-2018 09:52 AM
This seems to work for me, hope it will hold on!
Type *#9900# in your keypad scroll down to WLAN FIRMWARE DUMP MODE and turn it off than click on WLAN ADVANCED DEBUG and click on DISCONNECTION SYSDUMP and press OK.
When you did this scroll up to DELETE DUMPSTATE and press ok. Then click on exit at the bottom.
When you done all of this type *#2663# in your Keypad and press on REFRESH WIFI VERSION.
05-10-2019 10:37 AM - edited 05-10-2019 12:10 PM
@userJm1p2hWlt9 wrote:
This seems to work for me, hope it will hold on!
Type *#9900# in your keypad scroll down to WLAN FIRMWARE DUMP MODE and turn it off than click on WLAN ADVANCED DEBUG and click on DISCONNECTION SYSDUMP and press OK.
When you did this scroll up to DELETE DUMPSTATE and press ok. Then click on exit at the bottom.
When you done all of this type *#2663# in your Keypad and press on REFRESH WIFI VERSION.
Same problem here on Galaxy a6 + version i did your instruction hope will last forever need to see right now after 1 hour no problem still 1 hour. Mine started having the problem right after upgrade from oreo to pie. And every few minute was keeping dropping wireless and disconnecting.. Thank you. I will update within few days if fixed.
EDIT: Already is back the problem is not fixed. Please anyone know how can i go back to oreo from pie?
08-15-2018 10:00 AM
@userA3gQVgFWV8 wrote:
Try *#9900#
Where do I enter this & do I use the asterisk too
08-16-2018 12:52 AM
you have to do same if you make a phone number for call but instead of a number you write this and push call and then the menu will open
08-16-2018 04:17 AM
It just says number cannot be completed as dialed