cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
portillo_angel
Astronaut

Galaxy S8 active not showing contact names when receiving calls

My Samsung Galaxy S8 active no longer displays the names of my contacts when people are calling me through the dialer app. I currently use Google contacts and have all my contacts backed up there. I've tried restarting, and completely resetting the phone but the problem persists. Could it have been an app update, a software update? Any suggestions?

17 REPLIES 17
userHslcRJ2WhI
Constellation

Re: Galaxy S8 active not showing contact names when receiving calls

My S8 active also started doing this earlier today.

Reply
Loading...
userVWC2j4PnJ4
Constellation

Re: Galaxy S8 active not showing contact names when receiving calls

I started having the same issue with my  S8 Active today as well. 

Reply
Loading...
Gumby78
Astronaut

Re: Galaxy S8 active not showing contact names when receiving calls

Settings, Apps, ATT call protect, force close

Reply
Loading...
useryI91XJUSZP
Astronaut

Re: Galaxy S8 active not showing contact names when receiving calls

Thanks, This has been a big deal with me as it started yesterday !

Reply
Loading...
OptimusRednecK
Astronaut

Re: Galaxy S8 active not showing contact names when receiving calls

I know it's aweful early.... but, I love you!!!!

Reply
Loading...
useryFVnIl0tTe
Constellation

Re: Galaxy S8 active not showing contact names when receiving calls

this fixed my phone

settings > apps > call protect > disable

let me know if it works for you?

 

Reply
Loading...
userk2BnzET3mj
Constellation

Re: Galaxy S8 active not showing contact names when receiving calls

Finally, thanks


@useryFVnIl0tTe wrote:

this fixed my phone

settings > apps > call protect > disable

let me know if it works for you?

 


 

Reply
Loading...
SCADAman29325
Cosmic Ray

Re: Galaxy S8 active not showing contact names when receiving calls

Yep, same thing, this fixed it. What da...
Reply
Loading...
user0CUH7C9UdQ
Constellation

Re: Galaxy S8 active not showing contact names when receiving calls

That worked for me 4-19-19

Reply
Loading...