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user56SeWYAcz3
Constellation

Galaxy S8 back becoming unglued, battery bulging

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Hello,

  After seeing numers problems with my S8+ related to case interferance and wireless charging, I noticed it's back was becoming unglued and the case bulgeing.  I spent $850 for this phone and have only 2 payments (on ATT) and this happens.  I'm very dissapointed.  The phone otherwise works very well.  I am worried about the risk of fire.  I have the phone removed form the case.  Please advise.

 

 

 

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1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Galaxy S8 back becoming unglued, battery bulging

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Thank you for reaching out. I certainly understand your concerns. I would recommend reaching out to our customer service team directly at 1.800.SAMSUNG.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy S8 back becoming unglued, battery bulging

JUMP TO SOLUTION

Thank you for reaching out. I certainly understand your concerns. I would recommend reaching out to our customer service team directly at 1.800.SAMSUNG.

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