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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Same issue here. Hope they fix it on next update. 

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Astronaut

Re: Galaxy S8 fingerprint scanner not sensing finger

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I have the same problem.  It seems like if the sensor gets wet/dirty/sweaty it stops working (even after cleaning it) and rebooting the phone.  very frustarting.  I was just getting used to it being on the back of the phone. 

 

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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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I'm having the exact same issue. Only had my phone for three days and it started unrecognizable. Seems as though this is a software problem because the S8 and the S8+ are having the same issue. This sucks! Samsung, please fix this issue! We love the Galaxy line of phones, don't force us away from them with these petty issues! 

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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Same here. And not a word from Samsung. Ugh!!!

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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Same for me 

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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Same problem...  Hope they fix it in next update

 

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Astronaut

Re: Galaxy S8 fingerprint scanner not sensing finger

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I've had the same problem with me s8 plus i always have to restart it to get it to work again

 

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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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This happens to me too sometimes, I just turn my phone off and on (not all the way) and it works again .

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Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Same problem although it is off and on. Was working fine until last update...

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Asteroid

Re: Galaxy S8 fingerprint scanner not sensing finger

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Has anyone else tried the dialer fix. i am trying to find root causes//better fixes but you guys arent trying my methods! I would test by myself but fortunatley i dont experience the problem as often *Knock on wood*

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