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useral8o5kJc36
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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I thought I was fine after some updates but still have this problem and it's getting really annoying.. please fix this!

Smiley Happy

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userR7njkAKPRQ
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Samsung silent....
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userrNHbyiHG9u
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Hey, try this one, it helped me.
Go to settings- Lock screen & security - Secure lock setting- Select first one "Instantly with the power or the screen times out.
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user3LqX1rHUOC
Astronaut

Re: Galaxy S8 fingerprint scanner not sensing finger

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Exact same problem with mine. Started few days after I started to use it. Happening at least once a day... thats a real problem. Does samsung plan to do anything with the issue ?

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userqS557xGiH9
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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For anyone reading this that has this problem I found a potential solution. If you turn off the twilight mode the fingerprint reader works normally again. The problem is that the twilight program puts a filter over the OS and recently its not been passing through the fingerprint scanner. The way to test this is to go to the notifications press twilight and press pause. 

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userR7njkAKPRQ
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Where does this mode find exactly?

Is the automatic brightness mode?

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userR7njkAKPRQ
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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The problem is the case. After the photo has been taken the sensor has been operating for a week

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userqS557xGiH9
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Go to settings - > display - > turn off blue light filtering. 

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userAvNWdzAIpY
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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I'm having the same issue

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user4d7M3f0eGn
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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No responses from employees means they clearly just made another money maker. Sure enough a "better" phone will be out soon. I have been with Android since the G1 and with galaxy since the s1 n now i have the s8 plus and after only a few days my fingerprint stopped working as well. I suggest switch over to apple as i will be doing.  Good luck with Android!

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