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userjgKQ5ZcnHy
Constellation

Fingerprint scroll not working

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 Hello. I have a problem with my galaxy s8: the fingerprint wirks fine when unblocking the phone but it is not working when trying to scroll for quick settings.Does anybody having the same issue?

 

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user6gFFbGqraG
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Hey I also am experiencing issues with my fingerprint sensor. I called Samsung and they said the same thing that it should be a software issue and that they would role out an update. I already updated my phone with the most recent but still having the same issues, did your phone get completely fixed ?

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userHt3wWCrlIA
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Thank you
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userogUwL5sYdJ
Astronaut

Re: Galaxy S8 fingerprint scanner not sensing finger

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Are you still having issues with the finger print scanner? It's 8-9-17 and I am still having issues. Do you know when next update is?

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user60Qv8TweqH
Cosmic Ray

Re: Galaxy S8 fingerprint scanner not sensing finger

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Haven't had an update from AT&T in a while including the update that allows hiding of the nav bar. 

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userR7njkAKPRQ
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Do not count on updates. Remove the phone from the carrying case. It works !

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user60Qv8TweqH
Cosmic Ray

Re: Galaxy S8 fingerprint scanner not sensing finger

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@userR7njkAKPRQ wrote:

Do not count on updates. Remove the phone from the carrying case. It works !


That has nothing to do with the major issue many of us are having. 

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userR7njkAKPRQ
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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Everyone has this problem, but some people do not pay attention
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userpqMpAufbkn
Constellation

Re: Galaxy S8 fingerprint scanner not sensing finger

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That's ridiculous... I'm not having the issue at all and I'm pretty sure I would notice not being able to unlock my phone.  :/

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useraoZBN2YMCf
Asteroid

Re: Galaxy S8 fingerprint scanner not sensing finger

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You say you are "not having the issue at all". Out of curiosity, do you have fingerprint gestures turned on (off by default)?

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