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user31geeGNIeS
Constellation

Re: Ghost Touch/Random Input

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Dear Samsung Adam,

it happens in the safe mode as well. Please help.

 

 

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Samsung Moderator
Samsung Moderator

Re: Ghost Touch/Random Input

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Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usersHlaFDLwSG
Astronaut

Re: Ghost Touch/Random Input

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Yes it occurs in safe mode also. I have Samsung galaxy a50

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Samsung Moderator
Samsung Moderator

Re: Ghost Touch/Random Input

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@usersHlaFDLSG What is the full model code of your phone? Where was it purchased?



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usermr0C7iraDW
Constellation

Re: Ghost Touch/Random Input

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YES it does please help me.

 

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Samsung Moderator
Samsung Moderator

Re: Ghost Touch/Random Input

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Just wanted to check if you have Accidental Touch protection enabled?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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usersNYEFrBtVv
Astronaut

Re: Ghost Touch/Random Input

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Why is problem only with Samsung mobile? I have before Xiaomi mobile and not háve problems like this...

NOT  Cheap mobiles, S8+ and have this problem and burn-in LCD... Like non quality cheap mobile phones... 

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Samsung Moderator
Samsung Moderator

Re: Ghost Touch/Random Input

JUMP TO SOLUTION

Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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useruNzFMlH2s1
Constellation

Re: Ghost Touch/Random Input

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Just did it and it still does it.
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Samsung Moderator
Samsung Moderator

Re: Ghost Touch/Random Input

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Can I please have your full model number and IMEI in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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