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Astronaut

Grey and Red bar just appeared at the top of my screen!! Help!!

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A grey and red bar just appeared at the top of my phone!! It's displaying like grid numbers. Also, when I touch my screen there is sort of like a trail shown on the phone. Here is a picture of what I'm seeing.

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Samsung Care Ambassador

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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@userlNL182BSlB it's fine I already found the issue. Go into your Settings and go to Developer Options. Turn off Show Pointer Location.

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Astronaut

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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?
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Astronaut

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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So what is the solution?
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Samsung Care Ambassador

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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@userlNL182BSlB can you attach a screenshot? It sounds like it could be something that was changed in Developer Options. 

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Astronaut

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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Yes. Sorry... I'm trying to figure how to use this chat.
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Samsung Care Ambassador

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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@userlNL182BSlB it's fine I already found the issue. Go into your Settings and go to Developer Options. Turn off Show Pointer Location.

View solution in original post

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Astronaut

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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OMG!! Thank you so much!! I was already ready to cry... Thank you thank you thank you!!!
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Samsung Care Ambassador

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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@userlNL182BSlB glad I could help.😀 

And welcome to the Samsung Community by the way!

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Astronaut

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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Thank you once again!! I was able to turn off those settings...
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Astronaut

Re: Grey and Red bar just appeared at the top of my screen!! Help!!

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Your amazing!! Ok.. Now I can continue with life.
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