My S8 touch screen seems to have some patches where it's not picking up my touch. This means that I am unable to draw my unlock pattern correctly!
I then went to Find My Mobile, but when I try to use the remote unlock, it tells me:
"Can't unlock your phone. Remote unlock is off."
Is there a workaround so that I can unlock my phone and switch to PIN or finger-print?
I would like to look into this issue for you. Have you tried looking into these steps here?
Have you tried https://findmymobile.samsung.com/?
Have you tried google's find my mobile?
Have you tried getting in contact with your service provider?