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Astronaut

I was goven an older phone

Help me. Please brother gave me his galaxy after buying a new iPhone but didn't erase reset to factory prior to me adding my Google account. what do I have to do to now

 

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Constellation

Re: I was goven an older phone

First, which model is it? It makes it a little difficult to help without that info. Having said that, you should be able to go into your apps & scroll to the right until you come to an app named "Settings". Open it & scroll to "General Management" & click on it, then you should see "Reset"...click on that & then click on "Factory Data Reset". That will completely while all the data off the phone & you can set it up again from the beginning. If you don't have "General Management", then click on the magnifying glass symbol & type in factory reset & it should pull up the correct category it's in. I hope this helps.
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