Low Call Volume On S8+

[userUJswe2IdbJ]

My Husband And I Both Have The S8+ And We're Both Having The Same Issue. When We Answer Calls You Can Barely Hear The Other Person Speaking. Is Anyone Else Having This Same Issue. ? Or Know A Fix.?

[SamsungLarryK]

Is this occurring when the phone is on speaker or when you have headsets in? 

[userUJswe2IdbJ]

It happens when just using the phone. Not on speaker or with earphones.

[SamsungLarryK]

Can I get your full model code, baseband version, and carrier information?

[userUJswe2IdbJ]

Baseband version :

G955USQS3CRE2

Model Code:

SMG955U

Carrier:

Sprint.

[SamsungLarryK]

Do you have the Media Volume Limiter enabled? Here is how to check.

[userUJswe2IdbJ]

No i Do Not. Tus Not The Media Volume I Have An Issue With Its The In Call Volume.

[SamsungAl]

Give this link a  try and let us know if it makes a difference. link

[userUJswe2IdbJ]

Cant open link.

[SamsungAl]

Try this one and let me know. link