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Constellation

MMS sending and receiving problem

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Since Wednesday (2 days ago), I have not been able to send or receive MMS. Never had a problem before. When sending, the wheel just keeps spinning. After awhile it will say failed!

When I receive MMS, I hit the arrow to download, it spins and the download arrow comes back.. Sometimes after hitting the arrow forever it will finally open... Any answers?

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Constellation

Re: MMS sending and receiving problem

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A supervisor at Boost had me go to Settings,Connections, Mobile Network, Network Mode and change to CDMA only.

Then I did system update and update profile.  It seemed to work...

 

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8 REPLIES 8
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Constellation

Re: MMS sending and receiving problem

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This may be a connecting issue. I get that occasionally. Most times restarting the phone fixes it.
Check your Settings to make sure you didn't accidentally change MMS. Search for MMS in settings to review them all.
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Astronaut

Re: MMS sending and receiving problem

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Same thing happened to me. started like 3 days ago. Nobody knows what's happening. What I truthfully think it is...is some Crummy Back handed tactic Samsung is trying to use to get people to upgrade their phones. I have an S8+.
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Asteroid

Re: MMS sending and receiving problem

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You (or anybody else) don't happen to be Boost, Sprint or T-Mobile customers are you?  If not then did you receive a firmware update recently?  Reason I ask is that this is eerily similar to another thread in here, that seems to impact only boost customers.  And given that Boost is a subsidary of Sprint and Sprint has merged with T-Mobile, it could be some sort of issue in the convergence of their cellular networks.  Also, the recent firmware update that came out recently seems a bit too conincidental not to be a factor...

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Constellation

Re: MMS sending and receiving problem

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I am a Boost Mobile Customer...

 

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Constellation

Re: Re: MMS sending and receiving problem

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so what do i do?
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Astronaut

Re: MMS sending and receiving problem

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AT&T customer. Same problem.
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Astronaut

Re: MMS sending and receiving problem

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I am having the same issue it has been two weeks. sprint customer. tried downloading textra . tried Google messages . nothing works. finally leaving Samsung for iphone . not being able to send pictures is ridiculous. no one has a fix
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Constellation

Re: MMS sending and receiving problem

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A supervisor at Boost had me go to Settings,Connections, Mobile Network, Network Mode and change to CDMA only.

Then I did system update and update profile.  It seemed to work...

 

View solution in original post

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