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userGihM2xVmNo
Asteroid

Melted charging cable

I did not know that this was a problem . But I was driving my truck today and my phone kept popping up that it was slow charging.  But about 45 minutes ago I looked down and my plug was melted!! What the heck ! Is this a common problem.  I really don't want to have to go to a different phone . Any advice?? Thanks

6 REPLIES 6
Samsung_1taalOk
Constellation

Re: Melted charging cable

Keep your phone in kool places while vhsrging

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userGihM2xVmNo
Asteroid

Re: Melted charging cable

It was . On my doghouse by the vent . With the a/c on .

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Samsung_1taalOk
Constellation

Re: Melted charging cable

Bad charger

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userGihM2xVmNo
Asteroid

Re: Melted charging cable

Came with the phone

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Highlighted
Samsung Care Ambassador

Re: Melted charging cable

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Samsung Moderator
Samsung Moderator

Re: Melted charging cable

Hello there, I am sorry to hear about this. Were you able to remove the charger from the phone or is the charger melted inside the port? Would you mind sending me a private message with your phone's full model code and IMEI number so I can look into this for you?

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