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wesnile
Asteroid

Messages are not listed in order

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So I have an issue with Samsung's messaging app. Everytime I send a message, and then receive one back the recipients responses are always above my messages. Does anyone know what causes this, and if there's a fix, what do I need to do to fix this issue?

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Samsung Moderator
Samsung Moderator

Re: Messages are not listed in order

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Give these steps a try: Go into your time and date settings on your device, turn off the automatic time and date settings, then restart your device, and turn the automatic time and date settings back on. Please let us know if that changes the order of your messages.

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28 REPLIES 28
Samsung Moderator
Samsung Moderator

Re: Messages issue

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Have you tried wiping the cache partition on your device? Have you tried clearing the cache and data on the Samsung Messaging app?

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wesnile
Asteroid

Re: Messages issue

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I haven't tried that, but I usually do device maintenance regularly, but I hardly ever clear the cache. May give it a shot and see if that helps.

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Samsung Moderator
Samsung Moderator

Re: Messages issue

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Give that a try and please keep us posted.

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wesnile
Asteroid

Re: Messages issue

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Will do! Thank you!

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wesnile
Asteroid

Re: Messages issue

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Yeah, I'm still having the issue with messages.

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wesnile
Asteroid

Re: Messages issue

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Let's put it this way, it's doing it intermittently.

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Samsung Moderator
Samsung Moderator

Re: Messages issue

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If you put your device in safe mode for a little while so you still experience these symptoms?

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wesnile
Asteroid

Re: Messages issue

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How do I put in safe mode?

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Samsung Moderator
Samsung Moderator

Re: Messages issue

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Give these steps a try: Press the power button, then press and hold the power off option until you see safe mode.

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