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Astronaut

Multimedia messages not sending when Wifi is connected on phone

Hi. I have a Samsung Galaxy S8 phone. I have never had any problems sending/receiving multimedia messages until 3 days ago. 

If I connect to wifi, I do not receive them. Once I turn the wifi off on my phone, that's when the multimedia messages come through. 

I am a photographer so this HAS to be corrected. I need help ASAP!!! Thanks. 
2 REPLIES 2
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Supernova

Re: Multimedia messages not sending when Wifi is connected on phone

@MomXs6 

 

here's a great help article on this exact issue: https://thedroidguy.com/galaxy-s8-plus-wont-send-mms-when-connected-to-wifi-mobile-data-and-roaming-...

 

If one of the steps there helps let us know by selecting this and commenting with the step.

 

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Supernova

Re: Multimedia messages not sending when Wifi is connected on phone

@MomXs6 

Did this end up helping you? Let me know if so by accepting it as the solution. This will help others find that as well.

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Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation! 
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