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Knife
Asteroid

Re: Music and any other type of media keeps pausing randomly

Yea i checked Its nothing to do with optimisation or sleeping app

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Samsung Moderator
Samsung Moderator

Re: Music and any other type of media keeps pausing randomly

Thank you for that information.
 

Have you tried wiping the cache partition of your device using the steps below?

1.    Turn off the device.
2.    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3.    When the Android logo displays, release all three keys.
4.    An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
5.    Press the Volume down key several times to highlight wipe cache partition.
6.    Press Power key to select.
7.    Press the Volume down key to highlight yes, them and press the Power key to select.
8.    When the wipe cache partition is complete, Reboot system now is highlighted.
9.    Press the Power key to restart the device.
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Knife
Asteroid

Re: Music and any other type of media keeps pausing randomly

Is there a way to find out what's pausing my media because it's been happening on YouTube alot more now

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user0W1U5s8vEJ
Constellation

Re: Music and any other type of media keeps pausing randomly

So I cleared the cache and it still freezes. Spoke to a tech who said to put it in safe mode and see if it still happens it could be an app that was downloaded. I haven't tried the safe mode yet

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Sassie09
Constellation

Re: Music and any other type of media keeps pausing randomly

I'm having the same problem with my S8

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Samsung Moderator
Samsung Moderator

Re: Music and any other type of media keeps pausing randomly

@Sassie09 Have you tried the troubleshooting steps mentioned previously in this thread?

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Zillaslimm
Asteroid

Re: Music and any other type of media keeps pausing randomly

On my note 9 somehow having the location on was stopping media for me... Try turning location off

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