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Cosmic Ray

My Screenshots are gone!

I was using my phone the other day and I went into my Gallery and I saw that all my screenshots were gone. Only about 4 of the most recent ones I took were left but every other screenshot was just gone. I checked the trash and none of them are in there. I also restarted the phone but no luck. I even went into the files app and looked through all the folders in DCIM both on my internal storage and SD Card but I couldn't find it. Plz help this is super annoying.
2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: My Screenshots are gone!

Hello,

 

Did you perform a reset on your device recently?

 

Have you confirmed your device was backed up prior to this happening?

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Cosmic Ray

Re: My Screenshots are gone!

I'm not sure if my device was backed up or not but I haven't reset it recently
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