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usersgGiF1kkSd
Constellation

My music keeps pausing!!!

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I use my spotify app and when my phone turns black it turns off randomlyy music but if I turn it on again the music resumes, please help

 

Btw this happens when I use my earbuds and my aux. 

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: My music keeps pausing!!!

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ok you need to go into settings then down to device care and select the battery then 3 dots in the right corner then scroll down to sleeping apps and check to see if spotify is list if it is hard press on it and remove it from the list this should help you


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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7 REPLIES 7
Samsung Care Ambassador

Re: My music keeps pausing!!!

JUMP TO SOLUTION

ok you need to go into settings then down to device care and select the battery then 3 dots in the right corner then scroll down to sleeping apps and check to see if spotify is list if it is hard press on it and remove it from the list this should help you


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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userKHVbrosugV
Constellation

Re: My music keeps pausing!!!

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I'm not sure why this worked, but my phone was doing the same thing. Thank you so much! 


@GaryB82 wrote:

ok you need to go into settings then down to device care and select the battery then 3 dots in the right corner then scroll down to sleeping apps and check to see if spotify is list if it is hard press on it and remove it from the list this should help you


 

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Samsung Care Ambassador

Re: My music keeps pausing!!!

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Happy you were able to get it to work


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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jys
Constellation

Re: My music keeps pausing!!!

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My Spotify app isn't sleeping and it still does this. This actually has been occurring on my S8+ for any media that I play. YouTube videos, Facebook videos, Spotify music all just pause without me pressing the pause button. I have no idea what's going on. 

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Samsung Care Ambassador

Re: I am deaf

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Sorry to hear that 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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Samsung_p5pJ8Ug
Astronaut

Wh

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JamesM619
Constellation

A lot of times my music pauses I couldn't figure it out f...

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A lot of times my music pauses I couldn't figure it out for a long time. I finally forced stopped the app in this case it was spotify for me. Cleared the memory. Then closed all apps and ran the built in device manager to free up all systems memory. My music doesn't pause anymore for me. I hope maybe that may help you. Good luck.

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