Original topic:

My phone wont turn on. When i try to hard reset, it doesn't work

(Topic created on: 1/20/21 5:36 PM)
userMB79G4oMlN
Astronaut
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Galaxy S8

My Galaxy s8 phone won't turn on. I tried resetting the phone by holding the power button down, holding the volume down button and the power button down, but to no avail. When I attempt to do so, the screen flashes on and off till I stop inputting button presses. It was working just fine before, but I took a nap and, 3 hours later, I was faced with this problem. Please help!!

4 Replies
Thebert86
Cosmic Ray
Options
Galaxy S8
Place your phone in the freezer for about 20 minutes - first take the battery out if you can and place both the phone and the battery inside of a zip-lock then put them in the freezer- this will cool down the temperature of the phone and battery
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userMB79G4oMlN
Astronaut
Options
Galaxy S8

I can't take out my battery though. The temperature of the phone is fine too.

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Thebert86
Cosmic Ray
Options
Galaxy S8
Well try the second tip. Your phone shut off with too many apps running. The battery isn't strong enough to power the phone on.
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Thebert86
Cosmic Ray
Options
Galaxy S8
or try taking the battery out > then hold down the volume down button for about 30 seconds - you should feel friction when it's done releasing all of the electrical charge held up in your battery
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