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Constellation

Re: New "App" icon cannot be removed from Home

Ok. Got that! The icon was removed from bottom shortcut, but still there on Home screen and not giving me any option when I hold down. Will this be on Hime screen forever though I dont need it? 

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Samsung Moderator
Samsung Moderator

Re: New "App" icon cannot be removed from Home

I would recommend contacting our customer service team directly at 1 (800) 726-7864 as they are able to remote into your device and assist you further.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Highlighted

Re: New "App" icon cannot be removed from Home

Open the app drawer

Click the 3 dit icin next to Finder Search

Click on home screen settings

Click on lock home screen layout to off.

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Asteroid

Re: New "App" icon cannot be removed from Home

Click on anywhere on the homescreen

Click on "home screen setting"

Turn off "apps button"

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