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No notification sound when message window is open

(Topic created on: 12/8/20 4:34 PM)
meshuggenner
Constellation
Options
Galaxy S8

Can anyone help? I don't get a notification sound when i am receiving a message/sms from a sender and our message/chat window is still open. I get a sound though when our message/chat window is closed or just running in the background (minimized). I think this is not case with the previous phone/or android version that i have. Anyone?

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NowItsMillerTime
Asteroid
Options
Galaxy S8

You'll need to get into settings within the message service/app you use end then notifications.  Within notifications there should be an option called something like in-app


@meshuggenner wrote:

Can anyone help? I don't get a notification sound when i am receiving a message/sms from a sender and our message/chat window is still open. I get a sound though when our message/chat window is closed or just running in the background (minimized). I think this is not case with the previous phone/or android version that i have. Anyone?



notification settings, click on that and then you can adjust notifications per chat, user, group, etc


@meshuggenner wrote:

Can anyone help? I don't get a notification sound when i am receiving a message/sms from a sender and our message/chat window is still open. I get a sound though when our message/chat window is closed or just running in the background (minimized). I think this is not case with the previous phone/or android version that i have. Anyone?


 

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Solution
NowItsMillerTime
Asteroid
Options
Galaxy S8

You'll need to get into settings within the message service/app you use end then notifications.  Within notifications there should be an option called something like in-app


@meshuggenner wrote:

Can anyone help? I don't get a notification sound when i am receiving a message/sms from a sender and our message/chat window is still open. I get a sound though when our message/chat window is closed or just running in the background (minimized). I think this is not case with the previous phone/or android version that i have. Anyone?



notification settings, click on that and then you can adjust notifications per chat, user, group, etc


@meshuggenner wrote:

Can anyone help? I don't get a notification sound when i am receiving a message/sms from a sender and our message/chat window is still open. I get a sound though when our message/chat window is closed or just running in the background (minimized). I think this is not case with the previous phone/or android version that i have. Anyone?


 

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userqawMrmMlRr
Asteroid
Options
Galaxy S8

I have no idea what this previous answer is talking about, but i will try that advice. I have the same issue and always have. I've been w the Galaxy a loooong time, back to the S6. most recent is S21, and STILL same bs. I toke a break the last 2 yrs, and tried the google pixel.  guess what, doesn't do this. you can have the text message open, AND get sound notification. I called Samsung the other day, and the guy thought i was nuts. or making this up. 

I do have everything turned on. case in pt, i DO get sound notifications, but i have to have the text message closed.

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