Why am i not getting update for my s8, it still has the same software as of default.
@userfAghvjyObb Have you tried putting your phone into safe mode and then trying to download the update?
Nope, how to do that? Plus will i loose any data after doing that?
@userfAghvjyObb Here are the steps to putting your phone into safe mode. http://www.samsung.com/us/support/troubleshooting/TSG01001177/#reboot-using-safe-mode
I have the same issue
I just went into the safe mode and tried the software it still says your software is up to date
Software mode update didn't work, is there any other way? Is it possible to download updates manually from any authorized samsung or at&t website or portal?
@userfAghvjyObb If you want to try downloading the update manually you will have to do it through smart switch.
Smart switch is supposed to transfer data from old phones, how to download it manually using smart switch can you help?
@userfAghvjyObb Article here will help assist you. https://www.samsung.com/us/support/answer/ANS00077582/