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userfAghvjyObb
Asteroid

No update

Why am i not getting update for my s8, it still has the same software as of default.

11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: No update

@userfAghvjyObb Have you tried putting your phone into safe mode and then trying to download the update?

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userfAghvjyObb
Asteroid

Nope, how to do that? Plus will i loose any data after do...

Nope, how to do that? Plus will i loose any data after doing that?

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Samsung Moderator
Samsung Moderator

Re: Nope, how to do that? Plus will i loose any data after do...

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userdKtWczB2dE
Constellation

I have the same issue

I have the same issue

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userfAghvjyObb
Asteroid

I just went into the safe mode and tried the software it...

I just went into the safe mode and tried the software it still says your software is up to date

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userfAghvjyObb
Asteroid

Software mode update didn't work, is there any other way?...

Software mode update didn't work, is there any other way? Is it possible to download updates manually from any authorized samsung or at&t website or portal?

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Samsung Moderator
Samsung Moderator

Re: Software mode update didn't work, is there any other way?...

@userfAghvjyObb If you want to try downloading the update manually you will have to do it through smart switch. 

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userfAghvjyObb
Asteroid

Smart switch is supposed to transfer data from old phones...

Smart switch is supposed to transfer data from old phones, how to download it manually using smart switch can you help?

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Samsung Moderator
Samsung Moderator

Re: Smart switch is supposed to transfer data from old phones...

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