No visual pop up notification on lock screen

[Umar1479]

I just switched from ios and on my new s8 I can't seem to configure pop up notifications while my screen is locked. I can hear the audible notification but nothing shows so I have to unlock phone and open the app to see a message or email etc

[Klopus]

I have exactly same problem! Switched from iOS (though I had prior Android expereince). Just want to see notifications on a lock screen and can't seem to find where to enable it. I remeber on my old Motorola phones it was normal as on iOS.

[SamsungMel · Accepted solution]

Hey guys! You can easily change lock screen notifications settings on Samsung galaxy S8 devices. In galaxy S8 and galaxy S8 plus device, you can see two options for set lock screen notifications, one is hide content and another is notifications icons only. These settings can be found withing Settings > Lock Screen & Security > Notifications. You can also customize what apps you actually receive notifications from and which ones will show content or just the icon when your screen is locked:

Hope this helps!  

[Umar1479]

I had those settings enabled yet it wasn't working. But somehow im getting notifications on the lock screen now. So I'm all good. 

[userH8xFJ8M73e]

I am having some issue with s9+, just switch from iOS.  Nothing seems working as tried mentioned suggestion. 

[userhHJzhKhj48]

Same thing have i 

Just the sound when notified but no the visual effect

If somebody can help

Thank you in advance 

[SamsungJace]

Hello @userhHJzhKhj48, did this begin after you downloaded an app? Is the notification on the lock screen all day or does it go away and come back? 

[userhHJzhKhj48]

I bought it two days ago 

Passed from iphone to samsung s8 

So i can't tell you about the time , before apps was installed or after 

But now i hear just the sound of the app

it stays on the screen after i look cause no visual effect seen 

[SamsungJecca]

@userhHJzhKhj48 Just to confirm, did you check your settings as @SamsungMel suggested previously? 

[userhHJzhKhj48]

I would like to send you a screen shot but i don' t know how

Actually i have all the notifications ON and LockScreen hide content OFF and icons only OFF