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AmysNotes
Astronaut

Overhaeats

My galaxy note 8 over heats and turns off .. why?

12 REPLIES 12
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Pyro1
Explorer

Re: Overhaeats

Do you have any case that is really tight on your phone.

Have you tried closing all background apps using device care.

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userwI0F2lY6zL
Asteroid

Re: Overhaeats

Need more information than that. What are you doing on the phone when it says it's overheating? Has the phone been exposed to any type of liquid?

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AmysNotes
Astronaut

Re: Overhaeats

No liquid exposure just came like that

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AmysNotes
Astronaut

Re: Overhaeats

My case is an otter box ..

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Samsung Care Ambassador

Re: Overhaeats

Did you try it in safe mode?

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AmysNotes
Astronaut

Re: Overhaeats

If I need to use my phone real bad I stick it in the freezer for a few mins and it turns back on and stays on..if I don't I have to wait at least 30 mins before it will turn back on and stay on..it shous off over and over again

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AmysNotes
Astronaut

Re: Overhaeats

I don't know what safe mode is..

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Samsung_9B6SZEc
Astronaut

Re: Overhaeats

It's most likely the battery, all you'll need to do is replace it. I had to do that too

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AmysNotes
Astronaut

Re: Overhaeats

Does the batterrys come out of galaxy's?.. the battery exploded in my last phone which was a galaxy S8 ..you can see it ..the phone looks swollen In The middle and it wontvturn on at all

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