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Phone Browser Pop-ups

My Sister Uses A Samsung s8 Phone, I Was Using It The Other Day When I Noticed The Samsung Internet Kept Opening, I Kept Closing It But Then Decided To See What It Was Opening, And What It Opened Startled Me. It Is Opening P*rn Sites And Stuff Like That, So I Went And Cleared Everything On The Browser, And It Is Still Doing It, I Installed Several Antiviruses And They Say There Is Nothing Wrong With The Phone. Does Anyone Know How To Stop It Without Factory Reset?

1 REPLY 1
Product Expert

Re: Phone Browser Pop-ups

Hey @userOIQJLXorHj ,

 

If the pop ups are coming from the Samsung Internet browser, I would clear out all the data from that application.  To do that follow this:

 

Settings > Apps > Samsung Internet > Storage > Clear Data 

 

That should get rid of any pops up she was getting from the Samsung Internet browser. I hope that solves her issue.

 

Best,
Jayhon

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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