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userEQlDVSnCzy
Asteroid

Phone Turns on automatically from Power off

Why does my phone turn on by itself between 3-4 am after being powered off at night?

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Phone Turns on automatically from Power off

What's your full model code?

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userEQlDVSnCzy
Asteroid

Re: Phone Turns on automatically from Power off

SM-G950U

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Samsung Moderator
Samsung Moderator

Re: Phone Turns on automatically from Power off

Thank you for providing that information. Do you have auto-restart enabled in your settings?

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Re: Phone Turns on automatically from Power off

You may have auto restart enable in the device care check it and see if you have it on if so then that's the reason even if your phone is power off it will turn on itself that's how smart phones are now a days and if not you might what to contact your nearest carrier provider or contact samsung immediately

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userEQlDVSnCzy
Asteroid

Re: Phone Turns on automatically from Power off

Restart is set to off.

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Samsung Moderator
Samsung Moderator

Re: Phone Turns on automatically from Power off

I would recommend having a technician at a UBreakIFix location take a better look at the symptoms you are experiencing.

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userEQlDVSnCzy
Asteroid

Re: Phone Turns on automatically from Power off

Thank you. I will keep an eye on situation before I take it to be accessed.

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