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userCNv9Ydk6A2
Constellation

Photos and videos disappeared

I had edited a few videos in my gallery and took pictures yesterday,

but when I went back to look at them today they were gone. I was able to see everything last night, there's no possibility I deleted any of them, much less all of it. Worst part is they've even been deleted from the SD card I used to transfer it into my phone. How do I find it all again??

2 REPLIES 2
userCNv9Ydk6A2
Constellation

Re: Photos and videos disappeared

After reading all the problems with secure folder, I realized I hadn't mentioned that's what I used. I transferred go pro files into secure folder. Then moved everything to my gallery. And now it's gone from all 3 sources. 

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Samsung Moderator
Samsung Moderator

Re: Photos and videos disappeared

Do you know if they were backed up to your Samsung account or your Google account? If there is not a backup of the content, it cannot be recovered.

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